Report a Missed Bin Collection

If your bin was not emptied as expected, you can report it online.

Icon for pdf Operational Services – General Customer enquiries (email, letter and phone) Privacy Notice [56.98KB]

Please Note: Waste Services will not return to empty a single missed bin within a street.  If there has been a disruption to the usual service this will be reported on the Bin Collection Daily Updates page with instructions as to when your bin should next be presented. Otherwise, you should present your bin for collection on your next scheduled collection day, as per our Service Standards